Contact Chicco


We do our best to respond to emails within three business days.


Call us toll-free 1-877-424-4226

Customer service is open Monday-Friday, 8 am – 5 pm (Eastern)

When calling be sure to have the following information ready:

  • Model Number
  • Serial Number
  • Date of Manufacturer

* this information is located on a white sticker on the frame of your product

For Warranty Questions, please have the following available:

  • Proof of Purchase
  • Photos

For customer service in Canada, please contact our Canadian Service Center at 1-800-667-4111


Send correspondence to

Artsana USA, Inc. Attention: Customer Service 1826 William Penn Way Lancaster, PA 17601

For product returns, please fill out the email form to the left and include your order number. Otherwise, we will be unable to process your return.